Frequently Asked Questions
What does a patient advocate do?
A patient advocate helps you make sense of the healthcare system, so you feel less overwhelmed and more in control. I offer support with things like preparing for appointments, researching providers, understanding a new diagnosis, and coordinating care, always with compassion, clarity, and your voice at the center.
Do you accept insurance?
No, I don’t bill insurance for my services. As an independent patient advocate, I work directly for you, not a hospital or insurance company. This allows me to support you without restrictions or limitations, so everything I do is centered on your needs, not what insurance allows.
What doesn’t a patient advocate do?
While I’m a nurse by background, I do not provide hands-on care, make medical decisions, or offer medical advice. My role is to guide, support, and help you feel more informed and empowered, not to replace your healthcare provider.
Why would I need your services?
Healthcare can be confusing, time-consuming, and stressful, especially if you’re dealing with a chronic illness, facing a new diagnosis, or helping a loved one from a distance. I’m here to walk with you, simplify the process, and help you feel seen, supported, and prepared every step of the way.
Can you help me if I live in a different state?
Yes! All of my services are provided remotely, through phone or video, so I’m able to support clients and families anywhere in the U.S.
How much do your services cost?
Fees are based on your individual needs and situation. Once I understand what kind of support you're looking for, I’ll create a plan with recommended services and pricing that reflects the level of care that’s right for you. You’ll always know what to expect before we begin.
How does the process work?
It starts with a free consultation. If we decide to work together, I’ll create a personalized Advocacy Support Plan tailored to your situation.
Navigating Healthcare with Heart
Jazmin Garcia, LPN
Owner|Patient Advocate
info@resiliencyrevived.com
407-801-7107
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